Box Office
Ticket Buying
Online Purchasing - To purchase tickets on this site, visit the What's On page and select an event.
All-Inclusive Pricing – Ticket prices listed include all taxes and surcharges. No surprises.
Print-at-Home Tickets – Avoid line-ups and wait times! Online ticket buyers can select Print-at-Home tickets. There’s no cost to print at home and you’ll have your tickets in hand immediately. If you’d like your tickets mailed or held at the box office, there is a small fee of $1 per order. Series tickets cannot be printed at home.
Capital Tickets is the only authorized ticket seller for the Centrepointe Theatre. The City does not guarantee the validity of tickets purchased through unauthorized service providers. Tickets resold or purchased through unauthorized service providers are subject to cancellation and purchasers may be denied access to the event.
Location & Operating Hours
Operating Hours
July 12th to September 12th
Closed for Construction – we thank you for your patience during this time.
Tickets can be purchased via telephone at 613-580-2700, online at www.centrepointetheatre.com, at the Shenkman Arts Centre in Orleans or Capital Tickets outlets throughout the city.
Monday to Wednesday 12 p.m. to 5 p.m.
Thursday and Friday 12 p.m. to 7 p.m.
Saturday 2 p.m. to 6 p.m.
One hour prior to each performance
Summer and holiday hours may vary.
Our Online Box Office is Open 24 hours a Day
Telephone: 613-580-2700
Toll-free: 1-866-752-5231
Fax: 613-580-2705
T.T.Y.: 613-580-2715
Location
Centrepointe Theatre is located at 101 Centrepointe Drive in Ottawa’s west-end. It is a 10-minute drive from downtown and just a few minutes walk from OC Transpo’s Baseline Station.
The closest major intersection is Baseline Road and Woodroffe Avenue. From the Queensway (HWY 417) take the Woodroffe Avenue South exit. Turn right onto Baseline Road and then left onto Centrepointe Drive.
Parking is free and plentiful!
Group Bookings
The Centrepointe Theatre staff would be pleased to work with you to accommodate your group's visit. To confirm if a group rate is available, please check the ticket price area of the event in the What’s On section. In cases where Centrepointe Theatre is the presenter, group rates can usually be arranged at your request. Please see the What's On section for a complete listing of Centrepointe Theatre events.
To make a group booking, please leave a recording at 613-580-2424 extension 41530. Our box office staff will promptly return your call.
Student Specials
Student Rush
Student Rush tickets are discounted tickets that are made available for secondary and/or post-secondary students who hold valid Student ID cards.
Student Rush tickets are available only for participating events. To find out if Student Rush is available for the event you’re interested in, check the details of the event listing. Student Rush tickets must be picked up in person at the Centrepointe Theatre Box Office the day of the show. Box Office hours are listed elsewhere on this page.
eyeGO to the Arts
Five steps to cheap seats for high school students
- Check out Centrepointe Theatre's event listings or www.eyego.org
- Pick a show that supports eyeGO
- Grab your student card and $5
- Go to the box office and ask for an eyeGO ticket
- Kick back and enjoy the show!
IMPORTANT! The student must visit the box office in person to buy an eyeGO ticket. Be sure to bring your student card with you.
Which events offer eyeGO?
All Front and Centre events and most other events at Centrepointe Theatre will offer eyeGO. To confirm which presenters are participating, check the pricing section of the event you’re interested in, starting with the What’s On section.
Want to know more?
Student FAQs are posted below. If you can’t find an answer to your question using the FAQs, or need more info about eyeGO to the Arts, check out the website, www.eyego.org or e-mail questions to info@eyego.org.
eyeGO to the Arts: an initiative bringing the arts to high school students by offering best available, affordable tickets.
FAQ’s for Students and Parents
What is eyeGO to the Arts?
eyeGO is a program that is designed to encourage secondary school students to attend performances in the Arts, such as theatre, musical theatre, music and dance. Upon presentation of suitable ID, they can purchase tickets for $5.
How can I find out about show listings and times?
The easiest way is to go to the eyeGO website at www.eyego.org, or if you have heard about a show that you would like to see phone the box office to find out if it is an eyeGO show.
If I buy an eyeGO ticket will I have bad seats?
No. eyeGO tickets are sold on a best available basis. If you buy your tickets early enough you could have the best seats in the house!
How can I buy tickets?
Visit the box office in person to buy an eyeGO ticket. Be sure to bring your student card with you.
Can I buy tickets for friends?
You can, but the tickets will not be released until they arrive and show the box office their student cards.
What if I don’t have a student card?
No problem! Just ask a teacher at your school to send eyeGO to the Arts a letter on school letterhead stating that you are enrolled for the current school year. eyeGO to the Arts will send you a card you can show in place of a student card. You must also have a secondary form of ID.
Do I have to get dressed up to go to an eyeGO to the Arts performance?
No. Clothes that are appropriate at school are also fine for a performance. You will see people dressed casually sitting beside people who have dressed up.
Will I be guaranteed an eyeGO ticket if I ask for one?
No. There are only a certain number of seats made available for eyeGO tickets for each show. However, the box office is not obligated to hold those tickets for eyeGO students, so if the show is selling well with adult audiences then those seats may be sold. Bottom line – if you want an eyeGO ticket you have to get it before the show sells out.
Is there a limit to how many tickets I can buy?
No. You may buy tickets for as many performances as you want.
As a parent, if I have a child who is not yet in high school, can I purchase an eyeGO ticket for them?
No. This program is designed to encourage secondary school students to choose to see performances as a form of recreation. It is based on the student making an independent decision to see performances and therefore is not appropriate for younger children.
Who can I ask if I have a question about eyeGO?
Send us an e-mail info@eyego.org.
Seating Charts & Floor Plans
Centrepointe Theatre Seating Chart 
The Chamber at Ben Franklin Place Seating Plan
Shenkman Arts Centre - Harold Shenkman Hall
Policies
Scent Free Theatre
Many of our patrons and staff have sensitivity to odours. Make your visit to the theatre an enjoyable one for everyone. Please refrain from wearing perfume, aftershave, fragranced soaps or lotions, or wearing anything with a strong odour. Your cooperation is greatly appreciated.
Services for Patrons with Special Needs
Centrepointe Theatre offers patrons an infrared auditory system throughout the theatre, wheelchair spaces and adjacent companion seats, special seating for patrons with visual or mobility impairments, and assistance upon arrival for patrons with special needs.
The main doors to Ben Franklin Place and Centrepointe Theatre are equipped with automatic openers. Designated parking for the disabled is located by the crosswalk to Ben Franklin Place and across from the entrance to Centrepointe Theatre. Ticket pricing for companion seats is the same as regular pricing for the relevant seating section in the theatre, dependent upon the event. Please contact the box office for more information.
Children in the Theatre
All patrons entering the theatre must have a ticket.
In consideration of the enjoyment and comfort of all patrons in the theatre, for non-children’s shows we ask that children under the age of 3 be left in the comfort of their own home. Children causing disruption of other patrons enjoyment of the performance may, with their parents, be requested to leave the theatre without expectation of refund of their tickets. In addition due to fire regulations, all individuals must be ticketed including infants and young children. The theatre charges full price for every ticket - children’s pricing may be available (show dependent).
.
